EVENT RECORD
Automatic resetreportedcompleted

Claude Code limits reset for about 3% of Pro and Max users after a bug showed them a wrong weekly limit.

A source-linked change to usage terms or limits.

Exact effect time unavailable. The date below is when this change was announced, not proof that every account changed at that moment. This record is classified as completed; follow its sources for the available evidence.

What happened

Claude Code limits reset for about 3% of Pro and Max users after a bug showed them a wrong weekly limit.

Provider / product
Anthropic / Claude Code
Plans
pro, max5, max20
Announced
Cleared by
Exact time not established
Audience
affected users · Affected users only (~3% of Claude Code Max and Pro users)
Model or pool
Not specified
Provider-stated reason
Bug: incorrect weekly usage limit

Primary evidence and context

Follow the original posts or documentation. Announcement posts and completion evidence can say different things; check each source's claim.

Research notes

Fixed a bug that showed ~3% of Max/Pro users an incorrect weekly limit, sometimes blocking messages, and reset 5-hour and weekly limits for affected users.

Correction log

  • Sep 22, 2026, 22:17 UTCconfidence: confirmed -> reported · 'we're resetting 5-hour and weekly limits for everyone affected' (progressive, no completion). The all-plans reset about 21h later (anthropic-2026-06-20-all-plans-reset) probably covered these users, but that post is not a source of this event. | Policy (claude): a first-party announcement of an imminent reset, unretracted after 48h, is treated as completed with confidence 'reported'; only confirms_completion evidence makes it 'confirmed'.